Free · 24-hour delivery

The Inquiry Response Audit.

A done-for-you mystery-shop test of your public inquiry funnel — form, email, phone, DMs — benchmarked against the Metro Detroit median and the 5-minute response standard, with three ranked fixes. No call required to receive it.

  • We mystery-shop your funnel. Real test inquiry on every public channel — your form, your phone, your email, your DMs.
  • We measure what actually happens. Time-to-first-response, time-to-booking, drop-off points, after-hours behavior.
  • We benchmark you. Against the Metro Detroit median for your vertical and against the 5-minute speed-to-lead standard.
  • We give you three ranked fixes. Highest-ROI gap first, with a rough dollar-loss estimate based on your booking value.
  • You keep the report. Whether or not we ever talk again.

What it costs: $0. Delivered as a PDF inside 24 hours. No "let's hop on a call" required to get it.

Request your audit

Five fields, 30 seconds. We start the mystery-shop the same business day and deliver the report inside 24 hours.

We start the mystery-shop here.

By submitting, you agree we'll mystery-shop the public inquiry funnel at the URL above. We don't share your info with anyone.

Got it — audit started.

We're starting the mystery-shop right now. Your report will land in your inbox inside 24 hours. If we have any questions, we'll text the number you gave us.

What's in the report

Five pages. No filler.

Response-time scorecard

Time-to-first-touch on every channel we tested, against the 5-minute standard and your local-vertical median.

Dollar-loss estimate

Rough monthly leak in revenue, calculated from your average booking value and your gap-rate. Conservative math, not marketing math.

Three ranked fixes

Highest-ROI gap first. Each fix scoped at a level you could hand to your existing team or your existing tools — not a sales pitch for ours.

Common questions

Before you ask.

Yes, free. No catch. The audit takes us about 90 minutes of work to produce, and we publish a few each week as our top-of-funnel offer. The "catch" is that some recipients become clients — but most don't, and that's fine. You keep the report either way.
No. The PDF is delivered to your inbox. If you want to talk through it, we'll happily book 30 minutes — but it's not a condition of receiving the audit.
No. We use a real-sounding inquiry tied to a Metro Detroit number. We won't book a real appointment, take real time on the phone, or waste real follow-up. The signal we're measuring is whether a response happens — not what your staff says when it does.
Pick "Other" and we'll handle it. We focus on a small set of verticals because that's where our benchmarks are sharpest, but the audit method works on any business with public inquiry channels.
Same business day, the mystery-shop kicks off. Inside 24 hours, your PDF lands in the inbox you provided. If we have questions while running it, we'll text the number you gave us.