SMB Uplevel

Stop watching revenue walk after 5pm.

We're an AI-leveraged operations agency in Metro Detroit. We put an always-on front desk inside your small business — so the lead who calls Saturday at 8pm gets a real reply, a booking on your calendar, and a follow-up cadence. Without you hiring, learning new software, or owning a tech project.

Get my free audit Hear it in action
Coverage
24/7
<5min
Speed-to-lead response
95%
Inbound capture, guaranteed
48hr
Intake call to live
24/7 Phone Coverage
Speed-to-Lead
Booking & Calendar
Follow-Up Cadence
Reputation Engine
Monthly Ops Report

You run the business. We run the operations.

From the call that comes in at 8pm Saturday to the review request after every job, we handle the operational work that's eating your nights and weekends — so you can focus on the thing only you can do.

Show me what I'm losing

No new software. No new logins.

Outcomes flow into the tools you already use — your calendar, your CRM, your phone. Adjustments happen by texting us, not logging into a portal.

1 in 4
Calls missed
78%
After-hours hang-ups
42%
Leads booked after 5pm
Google Calendar HubSpot Stripe QuickBooks Slack Twilio
How it works

Three steps. We do most of them.

No software project. No three-month rollout. We start with a free audit, walk you through the leak in 30 minutes, and put the system live in 48 hours.

Placeholder
Shoot direction: Metro Detroit small-business owner on a job site or shop floor, mid-call on cell phone, calm and in control. Service van or storefront in background.
01

Free 24-hour audit

We mystery-shop your inquiry funnel — form, email, phone, DMs — benchmark against the Metro Detroit median, and report the gap with three ranked fixes. No call required to receive it.

02

30-min walkthrough

You see the leak, the dollar math, and the priority fix. If we're a fit, we scope a build. If not, you keep the audit.

03

Live in 48 hours

We forward your line, plug into your calendar, and the always-on front desk goes live. You text us when you want changes. That's the whole interface.

What sets us apart

Not software. Not a call center. An operations partner.

We run it. You don't log in.

The product is the work the system does — calls answered, bookings made, follow-ups sent — not a dashboard you have to learn. Adjustments happen by text.

Live in 48 hours

One intake call, one calendar connection, one phone forward. Two days later the system is answering — not a six-month implementation.

Take your number with you

Your phone number, your contact list, your data — all yours, always. If you want out, we help you migrate. Stickiness comes from value, never lock-in.

The numbers that matter

What we promise. In writing.

Three guarantees we're willing to put on the contract — because we run a small number of clients well, not a big number poorly.

95%
Inbound capture
First 60 days, or we credit the next month
<5min
Speed-to-lead
Every form, call, and DM, in under 5 minutes
$0
Tool replacement
Stop paying for the tools we replace, day one
7day
Audit refund
Full refund on the paid audit, no questions
Our approach

Tuned to your trade — not a generic call center.

Every business has its own intake script, its own qualifying questions, its own "how do I price this" gotchas. We learn yours, encode them, and tune them every month based on what's actually happening on your line.

Custom intake script

Trained on your services, your pricing, your escalation rules. Not a chatbot template.

Real-time calendar

Checks live availability before offering slots. Books directly into Google Calendar or your CRM.

Phone coverage is the start. Booking, follow-up cadence, review requests, and a monthly operations report layer on as you grow.

$1.5K
Monthly retainer
$2.5K
One-time setup
3-mo
Minimum, then month-to-month
Placeholder
Shoot direction: small-business owner reviewing the day's bookings on phone, calm. Either at a venue, a clinic reception, a workshop, or a service van. Vertical-agnostic.
What's inside the front desk

Everything operational, run by us.

Every call, form submission, and DM answered or replied to in under 5 minutes. Qualified, routed, and either booked directly or escalated to you with full context.
Real-time availability, customer text confirmations, automated reminders. Works with Google Calendar, HubSpot, ServiceTitan, Tripleseat, HoneyBook, and most modern CRMs.
Missed-call text-back in under 30 seconds. Multi-touch SMS + email cadence after every booking, every quote, every tour — until they sign or say no. Tracked in your CRM.
Review requests sent automatically after every completed job, tour, or consultation. Google, Yelp, Facebook monitored in one place. AI-drafted responses for you to approve.
First Friday of every month. Calls answered, bookings made, leads recovered, response-time medians, top intent gaps — and the one thing we want to tune next month. Plus a 30-min strategy call.
Live demo · call now
Hear an SMB Uplevel front desk handle a real call
Live 24/7
CallerHi — I saw your site. I'm trying to figure out if you can help with a service call this weekend?
SMB UplevelAbsolutely. Can I grab your name, the address, and what's going on?
CallerSarah Liu, 14 Oak in Royal Oak. Furnace is making a loud noise.
SMB UplevelGot it — I have a tech available tonight at 9:45pm or tomorrow 8am. Which works?
CallerTonight, please.
SMB UplevelBooked. You'll get a confirmation text in 30 seconds with the tech's ETA.
0:47
Call the live demo · (947) 218-1718
Founding cohort · 2026

We take a small number of clients each quarter.

We're capping our first 10 retainer clients at founding-cohort pricing, locked for 24 months. Real-cap, not marketing scarcity — three to four builds per week is the operator's actual ceiling.

Start with the free audit
Spot 1 of 10
Founding cohort placeholder — replaced with logo + 1-line outcome quote when first client goes live.

Wedding venues

Always-on tour desk · Metro Detroit

Spot 2 of 10
Founding cohort placeholder — restoration vertical.

Restoration

TPA-speed intake · Metro Detroit

Spot 3 of 10
Founding cohort placeholder — home services / contracting.

Home services

After-hours job booking · Metro Detroit

Spot 4 of 10
Founding cohort placeholder — small law / professional services.

Professional services

Intake velocity · Metro Detroit

Get your free Inquiry Response Audit.

We'll mystery-shop your inquiry funnel — form, email, phone, DMs — benchmark it against the Metro Detroit median, and deliver a 3-fix report inside 24 hours. No call required to receive it.

Request my audit
Get my free audit